Confirmation of delivery and delivery

Once you see that you have received your order, you will receive an electronic correo confirming your order. This means that hemos received on time in our new system and hemos preauthorized on your page.

“In yamazak , with the best options of envío, estés donde estés. Our daily mission is to fulfill all of Spain’s customers and guarantee that we receive the highest levels of temperature and capacity to respond at all times.”

Once you have received the message, you will receive the message status and the sent information, and you will receive the sequence number (by electronic correo) once you have received your request.

Gastos de envío
We offer you free shipping for pedestrians in Spain.

Acceptance of pedidos and prices
There are some occasions when a pedido cannot proceed for various reasons. The situation reserves the right to request or cancel any request at any time and for any reason. It is possible to request verification of additional information, including other information, telephone number, and direction, before accepting the request. To avoid fraud with credit or debit cards, we reserve the right to validate your payment information before receiving the product and to verify the personal information that has been shared with our customers. This verification can be carried out through verification of identity, residence, or banking data. We reserve the right to cancel immediately a request if we suspect that there is a fraudulent use of a credit or debit card. Our compromise is to provide our users with more accurate information in the situation; Without embargo, you may encounter errors, as in the case where the price of an article is not displayed correctly on the website. As a result, our reservations are due to be requested or canceled upon request. If an item has an incorrect price, we may, at our discretion, communicate with you to receive instructions or cancel your request and notify you of your cancellation. We will continue to request or cancel your child’s fees, regardless of whether the child has been confirmed and charged on your credit card.

We have to do everything possible to get there as quickly as possible. All the pedidos are carried out once the pedido has been carried out.

Cumplimiento, tránsito y hora limit de pedidos para España

  • Preparation time: 1 – 2 days (Monday to viernes)
  • Transit time: 5 – 7 days (Monday to viernes)
  • Cut-off time : 5:00 pm (CET) Europa Central time

All the pedidos will take place on the same day if they happen before 5:00 p.m.

Our time limit for the daily procedure of the pedidos is at 5:00 p.m., so if your pedido takes place after 5:00 p.m., the pedido will proceed on the next day.

¿Qué sucede después of carrying out a pedido?
Receive an electronic confirmation email from our party after it has been carried out on request, which will be submitted to your request number and confirmation of your request.

Check your spam folder to check the electronic confirmation correo if you don’t like it on your input strip.

If you do not receive an electronic confirmation correo, send us an electronic correo to Contacto@yamazak.com with the message “Confirmation of the patient not received” and the request of our new team to be communicated with us.

Our communications are designed to be separated by personalized natural elements to ensure that the correct adjustments are applied. These items will not be processed or requested until we receive them as adjusted.

How do I verify the status of my doctor?
Realize an easy sequence of your instruction with the sequence number that is provided by electronic correo. If you have not received a sequence number within 7 days, send us an electronic mail to Contact@yamazak.com and we will send you a message.

Contact information
Do not contact us if you have any predetermined questions regarding our envío policies or to request more information with your request.

  • Company number: CREA CREATIV
  • Direction : Carrer del Duero, 61U, Horta-Guinardó, 08031 Barcelona, ​​Spain
  • Work schedule: Monday to Friday from 9 am to 5 pm
  • Phone: +33757750613
  • Electronic correspondence: Contacto@yamazak.com

Our dedicated customer care team is ready to address the treatment of your concerns and provide the necessary assistance.